1. Introduction
At Mobile Recharge AE, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile recharge services.
2. Information We Collect
2.1 Personal Information
- Name and contact information
- Mobile phone number
- Email address
- Payment information
- Account credentials
2.2 Usage Information
- Transaction history
- Device information
- IP address
- Browser type
- Time and date of visits
3. How We Use Your Information
We use the collected information for:
- Processing your recharge transactions
- Providing customer support
- Sending transaction confirmations
- Improving our services
- Preventing fraud
- Complying with legal obligations
4. Information Sharing
We may share your information with:
- Telecommunications operators for processing recharges
- Payment processors for transaction handling
- Service providers who assist our operations
- Law enforcement when required by law
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data storage and transmission
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- File a complaint with regulatory authorities
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience and collect usage information. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: +971 50 123 4567
- Address: Dubai Silicon Oasis, Dubai, UAE